Community Guidelines
Building Nigeria's premier freelance marketplace through respect, quality, and professionalism
Welcome to NaijaGigs Community!
We're building Nigeria's premier freelance marketplace where professionals connect, collaborate, and thrive. These guidelines ensure a safe, respectful, and productive environment for everyone in our community.
Core Principles
🤝 Respect & Professionalism
Treat all community members with dignity, regardless of background, experience level, or location within Nigeria or abroad.
💎 Quality First
Deliver exceptional work that showcases the talent and professionalism of Nigerian freelancers.
🛡️ Trust & Safety
Build trust through honest communication, reliable delivery, and fair business practices.
🌍 Global Standards
Compete globally while celebrating our Nigerian heritage and values.
Guidelines for Freelancers
Profile & Skills
- • Create an honest, detailed profile showcasing your skills and experience
- • Use professional photos and portfolio samples
- • Keep your skills and availability updated
- • Highlight certifications and relevant education
Communication
- • Respond to messages promptly (within 24 hours)
- • Ask clarifying questions before starting work
- • Provide regular updates on project progress
- • Be transparent about timelines and potential delays
Work Quality
- • Deliver work on time as agreed
- • Ensure all deliverables meet the specified requirements
- • Offer reasonable revisions as part of your service
- • Provide source files and documentation when applicable
Guidelines for Clients
Job Posting
- • Write clear, detailed job descriptions
- • Set realistic budgets and timelines
- • Specify all requirements and deliverables upfront
- • Include relevant files, references, or examples
Working with Freelancers
- • Treat freelancers as professional partners
- • Provide prompt feedback and clear direction
- • Respect agreed timelines and scope changes
- • Pay promptly upon satisfactory completion
Payment & Reviews
- • Use NaijaGigs secure payment system
- • Release payments promptly when work is completed
- • Leave honest, constructive reviews
- • Request revisions professionally and reasonably
Prohibited Activities
Absolutely Forbidden:
- • Scamming or fraudulent activities
- • Sharing contact info to bypass platform
- • Fake reviews or review manipulation
- • Copying others' work or profiles
- • Harassment or discriminatory behavior
- • Spam or unsolicited messaging
Professional No-Nos:
- • Bidding without reading job requirements
- • Promising unrealistic timelines
- • Using copyrighted material without permission
- • Creating multiple accounts
- • Sharing inappropriate content
- • Violating intellectual property rights
Payment Protection & Disputes
NaijaGigs Escrow System protects both parties:
For Clients: Funds are held securely until work is completed satisfactorily
For Freelancers: Payment is guaranteed once deliverables are approved
Disputes: Our team mediates fairly using project documentation
Resolution: Most disputes resolved within 48-72 hours
Success Tips for NaijaGigs
Build Your Reputation
Consistent quality work leads to repeat clients and referrals
Network & Connect
Engage with the community, share knowledge, build relationships
Keep Learning
Stay updated with industry trends and expand your skillset
Enforcement & Contact
Violation Consequences:
- • First offense: Warning and education
- • Repeated violations: Account restrictions
- • Serious violations: Account suspension
- • Fraudulent activity: Permanent ban + legal action