Safety Guidelines
Your security and safety are our top priorities. Learn how to protect yourself and work safely on NaijaGigs.
🚨 Report Suspicious Activity
If you encounter scams, harassment, or any suspicious behavior, contact us immediately at support@naijagigs.net or through our WhatsApp channel.
Account Security
🔐 Strong Password Practices
- • Use at least 12 characters with mix of letters, numbers, symbols
- • Don't reuse passwords from other websites
- • Never share your password with anyone
- • Consider using a password manager
- • Update your password regularly
📧 Email & Login Safety
- • Always log in directly through NaijaGigs.net
- • Don't click login links in suspicious emails
- • Verify your email address is correct
- • Log out from shared or public computers
- • Be wary of phishing attempts
Safe Communication
✅ Always Use NaijaGigs Platform
Keep all communication within NaijaGigs messaging system. This protects you by:
- • Providing evidence for dispute resolution
- • Protecting your personal information
- • Ensuring platform security features work
- • Maintaining professional standards
❌ Never Share Personal Information
Don't share outside the platform:
- • Phone numbers, WhatsApp, Telegram
- • Personal email addresses
- • Social media profiles
- • Bank account details
- • Home or office addresses
🚩 Red Flags to Watch For
- • Requests to move communication off-platform
- • Urgent payment requests
- • Offers that seem too good to be true
- • Poor grammar/suspicious messages
- • Requests for personal information
✨ Professional Communication
- • Be respectful and professional
- • Ask clarifying questions
- • Document project requirements
- • Set clear expectations
- • Respond in reasonable timeframes
Payment Safety
💳 Secure Payment System
NaijaGigs uses Paystack's secure escrow system to protect your payments. Your money is held safely until work is completed and approved.
For Clients 💼
- • Only pay through NaijaGigs platform
- • Never send money directly to freelancers
- • Don't pay upfront for large projects
- • Review work before releasing payment
- • Report payment requests outside platform
For Freelancers 💻
- • Never start work without secured payment
- • Don't accept payments outside the platform
- • Deliver work through NaijaGigs only
- • Document all project deliverables
- • Report clients asking for direct payments
Common Scams to Avoid
🎣 Advance Fee Scams
The Scam: Fake clients ask freelancers to pay "registration fees," "processing fees," or "guarantee deposits" before getting hired.
Reality: Legitimate clients never ask freelancers to pay money upfront. Report immediately!
💰 Fake Payment Confirmations
The Scam: Scammers send fake payment screenshots or "confirmation emails" claiming they've paid, then ask for work or refunds.
Reality: Always verify payments through your NaijaGigs dashboard. Never trust external "proof" of payment.
📱 WhatsApp/Telegram Scams
The Scam: Fraudsters ask to move conversations to WhatsApp, Telegram, or email, then impersonate clients or freelancers.
Reality: Genuine users will communicate through NaijaGigs. Moving off-platform removes all protections.
🎯 Too-Good-to-Be-True Offers
The Scam: Extremely high-paying jobs with minimal requirements, urgent deadlines, and requests to "start immediately."
Reality: Legitimate high-paying jobs have detailed requirements and proper vetting processes.
Privacy Protection
🔒 Personal Information
- • Only share necessary work-related information
- • Use professional photos, not personal/family pictures
- • Don't include personal phone numbers in profiles
- • Be cautious about location details
- • Regularly review your privacy settings
📁 Work & Portfolio Security
- • Only showcase work you have rights to display
- • Watermark sensitive portfolio pieces
- • Don't share confidential client information
- • Use secure file sharing methods
- • Backup important work files regularly
Reporting Concerns
When to Report
Report any user or activity that makes you feel unsafe, uncomfortable, or suspicious. It's better to report unnecessarily than to ignore potential threats.
🚨 Report Immediately:
- • Requests for money, fees, or personal information
- • Harassment, threats, or inappropriate behavior
- • Attempts to move communication off-platform
- • Fake payment confirmations or suspicious transactions
- • Copyright infringement or stolen work
- • Any activity that violates our community guidelines
📧 Email Support
support@naijagigs.net
Include screenshots and detailed information
🛡️ Quick Safety Checklist
Stay On Platform
Use NaijaGigs messaging only
Secure Payments
Use escrow system only
Watch for Scams
Trust your instincts
Report Issues
Keep everyone safe