Terms of Service
Understanding your rights and responsibilities when using NaijaGigs
Effective Date: September 2024
Welcome to NaijaGigs
These Terms of Service ("Terms") govern your use of NaijaGigs.net ("Platform"), operated by NaijaGigs ("we," "us," or "our"). By accessing or using our platform, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the service.
1. Definitions
"Platform" refers to NaijaGigs.net website and all related services.
"Users" refers to all individuals who access or use the Platform.
"Clients" refers to users who post jobs and hire freelancers.
"Freelancers" refers to users who offer services and complete jobs.
"Services" refers to the work, products, or deliverables provided by freelancers.
2. Eligibility
To use NaijaGigs, you must:
- • Be at least 18 years old or have parental consent
- • Provide accurate and complete registration information
- • Have the legal capacity to enter into contracts
- • Not be prohibited from using the service under applicable law
- • Maintain only one active account
Note: We reserve the right to refuse service to anyone for any reason at any time.
3. Account Responsibilities
Account Security
- • Keep your login credentials confidential
- • Use a strong, unique password
- • Notify us immediately of unauthorized access
- • You are responsible for all account activity
Profile Information
- • Provide accurate and truthful information
- • Keep your profile updated
- • Use professional, appropriate images
- • Don't impersonate others
4. Platform Rules & Conduct
✅ Acceptable Use
- • Use the platform for legitimate business purposes
- • Communicate professionally and respectfully
- • Honor your commitments and agreements
- • Respect intellectual property rights
- • Follow all applicable laws and regulations
❌ Prohibited Activities
- • Fraud, scams, or deceptive practices
- • Harassment, discrimination, or hate speech
- • Sharing contact information to bypass the platform
- • Creating fake accounts or reviews
- • Violating copyright or intellectual property
- • Spamming or unauthorized marketing
- • Any illegal activities
5. Services & Transactions
Platform Role
NaijaGigs acts as an intermediary platform connecting clients and freelancers. We do not:
- • Provide the actual services listed on the platform
- • Guarantee the quality of work or services
- • Control the conduct of users
- • Verify all user information or qualifications
Client Responsibilities
- • Provide clear, accurate job descriptions
- • Pay agreed amounts through the platform
- • Provide timely feedback and communication
- • Release payments when work is satisfactory
Freelancer Responsibilities
- • Deliver work as described and agreed
- • Meet deadlines and quality standards
- • Communicate professionally and promptly
- • Provide necessary revisions within reason
6. Payment Terms
Service Fees
NaijaGigs charges a 5% service fee on completed transactions to maintain platform operations, security, and support services.
Payment Processing
- • All payments are processed through Paystack's secure system
- • Funds are held in escrow until work completion
- • Payment disputes are handled through our resolution process
- • Refunds are subject to our refund policy
Important Notice
All financial transactions must occur through NaijaGigs platform. External payments void our protection policies and may result in account suspension.
7. Intellectual Property
Platform Content
NaijaGigs owns all rights to the platform design, code, logos, and original content. Users may not copy, reproduce, or distribute our intellectual property without permission.
User Content
You retain ownership of content you upload but grant NaijaGigs a license to use, display, and promote your content on the platform for operational purposes.
Work Product
Rights to completed work are transferred from freelancer to client upon payment, unless otherwise agreed. Both parties must respect intellectual property laws.
8. Liability & Disclaimers
Platform Disclaimer
NaijaGigs provides the platform "as is" without warranties. We don't guarantee uninterrupted service, error-free operation, or specific outcomes from using our platform.
Limitation of Liability
To the maximum extent permitted by law, NaijaGigs shall not be liable for indirect, incidental, special, or consequential damages arising from platform use.
User Responsibility
Users are responsible for their interactions, transactions, and any disputes that arise. We provide dispute resolution assistance but cannot guarantee outcomes.
9. Account Termination
User Termination
You may terminate your account at any time by contacting support. Complete all ongoing projects before account closure.
Platform Termination
We may suspend or terminate accounts for Terms violations, illegal activity, or platform abuse. Serious violations may result in immediate permanent bans.
Note: Account termination doesn't affect completed transactions or ongoing legal obligations.
10. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved through Nigerian courts or through arbitration as mutually agreed.
Jurisdiction: Lagos State courts have jurisdiction over disputes arising from these Terms, unless resolved through alternative dispute resolution methods.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Users will be notified of significant changes through email or platform notifications. Continued use after changes constitutes acceptance.
Recommendation: Review these Terms periodically to stay informed of any updates that may affect your use of NaijaGigs.
12. Contact Information
For questions about these Terms of Service, please contact us:
Email Support
support@naijagigs.net